WebChatAgent

Description

WebChatAgent is a free AI-powered chatbot platform that enables you to create intelligent AI assistants for your WordPress website. Utilize advanced features like RAG (Retrieval Augmented Generation) to provide your visitors with a personalized chat experience.

Key Features

• 100% FREE – No hidden costs or premium plans required
• Smart Contextual Answers – Uses RAG (Retrieval Augmented Generation) to provide answers based on your website content and documents
• Multi-LLM Support – Switch between leading cloud models like Google Gemini and OpenAI
• Tool Integration – Connect your chatbot with external services and systems to perform actions
• Multilingual Support – Automatically responds in the user’s language
• WCAG 2.2 AA Accessibility – Ensures accessible use for all visitors regardless of disabilities
• Spam Protection – Prevents chatbot abuse and protects against unexpected costs
• Complete Customization – Customize appearance, persona, colors, fonts, and more
• Live Preview – See changes in real-time in the admin area
• Responsive Design – Works perfectly on all devices and screen sizes
• Simple Embedding – Easy integration with your WordPress site
• Lead Generation – Engage visitors, answer questions, and qualify leads automatically

Privacy Policy

WebChatAgent processes user chat messages to provide AI-powered responses. When visitors interact with the chat widget, their messages are sent to WebChatAgent’s servers for processing. The chat widget also collects basic browser information and IP addresses for abuse prevention and geographical customization of services. For more details, please check the privacy policy section added to your WordPress privacy policy page after plugin activation.

Chat conversations are typically stored for up to 30 days to maintain context and provide follow-up support. After this period, conversation data may be anonymized and retained for service improvement purposes.

For privacy inquiries, please contact privacy@webchatagent.com.

External services

This plugin connects to the WebChatAgent service (https://webchatagent.com) to provide chat functionality.

The service loads an external JavaScript file (https://webchatagent.com/widget/web-chat-agent.js) to render the chat widget on your website. This script is required for the widget to function properly.

When using custom fonts, external resources will be loaded from Google Fonts (https://fonts.googleapis.com). This means that data may be shared with Google when a visitor views your website with the chat widget enabled.

The service receives the following data when visitors use the chat:
– Chat messages and queries submitted through the chat widget
– Basic browser information (user agent, device type)
– Session information for conversation context preservation
– IP addresses are only stored in anonymized form for abuse prevention and geographical service customization

Data is only sent when a visitor interacts with the chat widget. No data is collected or transmitted until the visitor actively engages with the chat.

Terms of Service: https://webchatagent.com/terms
Privacy Policy: https://webchatagent.com/privacy-policy